Welcome To PDQ Mail Plus
Serving Larchmont for over 25 years!
Monday Evening, August 10, 2020:
HALLELUJAH! It appears that our internet and phone service has been restored sometime earlier this evening. We have been able to log in remotely to the store computers, so that mostly confirms that most of our systems are working again. There may be a few startup issues in the morning, but we should be good to go as of Tuesday morning.
Masks are required at PDQ, and we ask all customers to continue to practice social distancing while at PDQ.
We are open Monday through Friday from 10am to 5pm and Saturdays from 10am to 3pm. By staying open most of every day, we can continue to handle your mail and packaging needs. There are some services that require more close contact, and may take longer than usual. We are working with our carrier partners - UPS, FedEx, US Mail and DHL to maintain our normal pickup and delivery times as much as possible.
We will have Notary Public service available most days; call ahead to confirm. We are sorry for any inconvenience this causes.
We are tring to do our best to manage our customers' needs while observing the social distancing practices, and appreciate that most customers understand why we have changed. It's all in the name of keeping our staff and customers safe and healthy. We apologize in advance for any inconvenience.
We have opened the customer area to include the counters and ask customers to wait their turn outside the store if necessary; a box is just outside the door to accept prepaid dropoff packages (please make sure your name and phone # are on the package in case there are questions). The locked mailbox lobby is available 24/7, and we ask our mailbox customers to wait outside if another customer is in that lobby collecting their mail. When we are open, the mailboxes are still accessible from the main store, although we recommend using the separate mailbox entrance whenever possible.
Along with constant cleaning of all surfaces, door handles, etc, our staff is taking extra precautions, using masks and gloves as much as possible (constant hand washing is recommended for most people). We ask all customers to comply with social distancing and all recommended safety precautions as well.
We are in compliance with government regulations. New York State has designated post offices and mail/shipping centers like PDQ Mail Plus to be ESSENTIAL BUSINESSES.
COMING SOON ... PDQ Mail Plus has begun the process of becoming part of a new national retail brand - PACKAGEHUB BUSINESS CENTERS. We are waiting for the legal documentation to be completed (like everything else, state approval has been delayed due to the COVID-19 restrictons), and expect to see the program roll out sometime soon. There are already 184 locations in states that have been approved.
Just so you know, PDQ will continue to operate exactly as we have for the past 26 years, and will offer all the same services you have come to appreciate at PDQ. The new network will help with marketing and allow us to act as a group with other similar stores across the country. Lots more great stuff to come!
Don't forget that PDQ makes custom banners. If you are having a party or any kind of get-together (indoor or outdoor), tie it all together with a banner! We can do full-color text, photos, or any combination of them. Check at the store for what works best for your needs and budget.
PDQ now uses a new service for our fax - what is called "e-fax". The receiver will get the fax the normal way, but we handle it differently on our end, and there is now a lag before we get the confirmation sheet. For that reason, we will be asking for your email address so we can forward to you the confirmation notice when it comes in - usually about a half hour after it is sent. If you are receiving a fax at PDQ, the fax number of 914-833-1175 is the same, and we get it in about the same time frame as before.
We have found that Amazon has revised their return options, and it is causing problems for some of our customers. Up to a couple months ago, you had several choices for returns, and the option we were able to help with was "print the label on your printer" (or some such wording). Now Amazon pre-selects one option for merchandise returns - using a service that Amazon has negotiated with the UPS Store franchise group (which we are not a part of). Unfortunately, we are unable to read this code, It's like when you order from Amazon, and they pre-select your "gift card" instead of your credit card - it's easy, but not always right. For returns that we can help you with, you will need to select the 2nd option - UPS Dropoff - which allows you to actually print the prepaid return label. Just forward that file to email@example.com and we can print it for you for $2.15 (or print it yourself, and skip our charge).
Got extra packing materials? PDQ will gladly accept your "peanuts", airbags, and other fillers. Cardboard boxes (except to contain the peanuts) should be recycled at the curb - we don't re-use boxes. However, until further notice, please don't bring us hard molded styrofoam pieces. We have very limited use for these and probably have enough in stock to last for several years. We are aware that New York City has banned the use of styrofoam peanuts starting January 1, 2019, including them with one-time-use styrofoam packaging. Since PDQ does recycle and re-use styrofoam peanuts, we are doing our part for the the environment by keeping them out of the landfills. We will continue to investigate other packaging protection ideas, and hope that the New York City plan is revised before it spreads to the suburbs.
Let PDQ help make your events extra special with a large photo banner. We can make them in minutes, while you wait, and the cost is reasonable - for an indoor vinyl banner 24"x36" the price is under $30. But we can make them up to 36"x10 feet long! You tell us the custom size you want, provide us with the picture (high resolution is best), and we'll make a keepsake for you.
THREE Notaries on staff: Hernando and Helen are both Notaries, along with Bud, so there will be a Notary available almost always.
REALLY BIG NEWS ... Literally!
Now at PDQ! PDQ has a great service for our customers - signs, banners, photo reprints, enlargements, and all types of photo specialty prints, all done right here at PDQ. Fotozoomer comes with a self-service kiosk and easy to use layout software. You decide what to print, what size, what type of paper or vinyl, and we can have it ready usually in minutes. One of the new media available to us is called Foto-TAQ - a removable, re-usable sticky-backed item that prints at high quality, and sticks to almost anything. Look for these new items to be displayed on your next visit to PDQ..
PDQ has been expanding our digital mailbox program for people on the go, who need a mailing address, but can't come to the store to physically pick up their mail. We have been partnering with iPostal1, a company that has developed an app for recipients to get their mail information online, and then tell us what to do with each piece of mail - scan, send, or discard. Now we are a location for KOA Postal Mail Services for RVer's and other travellers, and we can send it wherever you need it. You get a real street address, and can take advantage of our 25 years of customer service. PDQ also partners with Anytime Mailboxes to provide another option for those interested in digital mailboxes.
PDQ Mail Plus is the go-to resource for packing, shipping, printing and business service needs of the residents and businesses of Larchmont, New Rochelle and the Sound Shore area. Our team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit.
We can pack and ship [almost] anything to [almost] anywhere in the world, but shipping is only one way we can help to make your life easier. In addition to our pack and ship service, we are also Larchmont's premier copy, print and document services center. Large or small, black and white or color; if it can be printed, PDQ Mail Plus can handle it!
PDQ Mail Plus is a one-stop-shop for dozens of business products and services that will allow you to do what you’re good at while we take care of the “other stuff” you need to succeed.